Managed ITSM

Infrastructure is the platform that runs business, it used to be simple. Servers ran on server hardware, connected to storage and switches. Today you can choose from traditional infrastructure or hyper converged infrastructure, that is if you still want to own it. The public cloud has eliminated the need for many organisations to own the hardware, but the infrastructure still exists.

Our team has decades of experience in designing, building and operating critical infrastructure. We have used this to build a truly flexible managed service that can monitor and manage your servers and data volumes, whether they are hosted on your infrastructure, in a private cloud or the public cloud.

Many organisations struggle to maintain the skills and certifications required to manage infrastructure (which can also be an inhibitor to migrating to cloud in the first place). Others prefer to run a Lean IT model and selectively outsource management of certain functions related to infrastructure.

We have developed simple, affordable managed services that remove the risk key staff/skills not being available to manage critical infrastructure, on-premises or in the cloud. We monitor these platforms 24x7 for availability, ensure the configuration always meets best practise and ensure that if a change is needed (planned or in response to an incident), it is done when needed according to the policy agreed.

Focus your IT team on core business activities and let us be responsible for your platform.

  • What’s included?
    • Monitoring and management of critical infrastructure –
      • Servers
      • Data volumes
      • Hardware platforms (if they exist)
      • Cloud provider platforms
    • 24x7 Incident management
    • Change/configuration management
  • What do you get?
    • Remove the risk of key staff/skills not being available
    • 24x7 monitoring and management
    • Focus your IT team on core business activities

Contact us

To discuss Managed Platforms