Tech-dependence isn't going away
Even before remote working looked set to continue, be it permanent or part time, technology dependence was at an all-time high. So, it’s more important than ever that your systems are highly performant, highly available and as secure as possible, so you can provide support and keep your organisation running.
The acceleration in transformation we’ve seen in recent months has encouraged IT teams to look beyond their usual boundaries and innovate. But, the need to “keep the lights on” is a constant balancing act.
Introducing Maple Care
We’ve heard from our customers that things like day-to-day monitoring, troubleshooting and addressing legacy system issues are holding them back from investigating and adopting new ways of doing things. Coupled with persistent pressure on budgets, it can feel like that innovation is a ‘nice to have’. With Maple Care, you can have it all, and we’ve called it Maple Care because we care fiercely about our customers.
Options to suit every organisation
We recognise that all organisations are different, so we’ve created five standard services with the flexibility to customise and chose from a catalogue of additional services that can be tailored. This means teams of any size can take advantage of the skills and capabilities included in Maple Care.
Our team become an extension of yours, supporting you in the areas you need it, from providing additional pair of (expert) eyes and on-demand assistance, to taking a proactive approach to identifying problems, to helping you extend the lifecycle of your assets. All this will deliver highly available, performant IT infrastructure across on-premises and public, private and hybrid clouds. And your team will be free to go beyond just the day-to-day.
Key features of the service
Find out what Maple Care could look like for your organisation