Privacy Policy

Maple Networks Privacy Policy

Who we are

This Privacy Policy is provided by Maple Networks Limited and relates to the use of our website ( and processing of personal data collected during your visit.

What personal data we collect and why we collect it

Maple Networks Privacy Policy applies to the use of the personal data collected when visiting our website ( and is intended to provide an explanation of what personal data we collect and how it is utilised. We only hold data about you that is necessary for specific purposes and will not request any additional information that is not required for those purposes. Any reference to data processing, under General Data Protection Regulation (GDPR) means any use of personal data (including collecting, storing or deleting this data).

Most of the personal data we hold will have been provided directly by you, when submitting an enquiry or subscribing to receive email alerts. Other information will have been collected from your browser, for example, cookies and IP addresses.

Additional information about the types of personal data we hold and how it is processed are listed below:


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Our website allows users to contact us via an online form on our Contact page ( When you use this form to submit an enquiry to us we use your data only to respond to your enquiry. Unless you request otherwise, we may contact you for marketing purposes via email or telephone. We do not share this data with any third parties.


If you leave a comment on our site you may opt in to saving your name, e-mail address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", then your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We use Google services to provide analytics for this website. This means we share certain information with Google for the purpose of allowing us to provide analytical information and reports on how our website it used.

When you visit our website, your web browser automatically sends certain information to Google. This includes the URL of the page that you’re visiting and your IP address. We may also set cookies on your browser or read cookies that are already there.

Google uses the information shared by sites and apps to deliver its services, maintain and improve them, develop new services, measure the effectiveness of advertising, protect against fraud and abuse and personalise content and ads that you see on Google and on its partners’ sites and apps. See Google's Privacy Policy to learn more about how it processes data for each of these purposes, and its Advertising page for more about Google ads, how your information is used in the context of advertising and how long Google stores this information.

Who we share your data with

Other than third parties named in this Privacy Policy, we do not share you data with anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Under the General Data Protection Regulation (GDPR) you have a rights relating to the collection, processing and storing of your personal data. When using our website, including contacting us via the website, you have the right to:

  • Be informed about certain aspects of our processing of your personal data
  • Request access to a copy of your personal data
  • Request that any personal data that is inaccurate or incomplete is rectified
  • Request erasure of your personal data in certain circumstances (also known as the right to be forgotten)*
  • Restrict the processing of your personal data in certain circumstances
  • Object to the processing of your personal data in certain circumstances


*This does not include any data we are obliged to keep for administrative, legal, or security purposes.

In addition, where the processing is being performed on the basis of your consent you have the right to withdraw this consent at any time. This withdrawal will not affect the lawfulness of the processing carried out before consent was withdrawn.

If you believe that we have not complied with the requirements of GDPR in relation to the processing of your personal data you have the right to submit a complaint to the relevant supervisory authority. In the UK this is the Information Commissioners’ Office.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you have any privacy-specific concerns or wish to request a copy of your data (account holders only) then please email

How we protect your data

Maple Networks follows good industry practice when protecting your data in line with our own security policy. Data stored within the website platform is protected in line with the platform's available security measures. Our policy dictates the access that our employees and sub-contractors have to your data. We enforce a strong access policy in line with industry guidelines.

The internet is not a secure place, computer viruses and malware are very common, therefore, you should take appropriate measures to protect yourself when using the internet. Always ensure you keep your device software up to date and have anti-malware software installed. If you are using a device provided by your employer, then it is your employers responsibility to ensure your device is safe.

What data breach procedures we have in place

In the event that a data breach is detected or reported, we will create a security incident. Each incident will be triaged, managed and contained in accordance with our incident management policy. If required, the incident will be report to the Information Commissioners Office (ICO). If you suspect your data has been accessed or leaked into the public domain without permission, please contact us immediately on

What third parties we receive data from

Our website does not receive any information from third parties.